IT System Support Expert


Edenred is the world leader in transactional solutions for companies, employees and merchants. Whether delivered via card, mobile app, online platform or paper voucher, all of these solutions mean increased purchasing power for employees, optimized expense management for companies and additional business for affiliated merchants. Edenred’s offer is built around three business lines: 

Employee benefits (Ticket Restaurant®) 

Fleet and mobility solutions (Ticket Business, Travel Platform) 

Complementary solutions (Ticket Compliments incentives and rewards, Ticket Service public social programs) 

Edenred Türkiye brings together a unique network of 1,5 million employees, 24.000 companies and public institutions, and 40.000 affiliated merchants.


  • Bachelor’s degree in Computer Engineering,Electronic Engineering, Mathematic Engineering, IT or related field
  • At least 5 years of experience as in a similar position
  • Advanced analytical and problem solving skills
  • Outstanding organizational, inpersonal and communication skills
  • Team work & self motivation
  • Strong technical documentation and verbal/written communication skills in English
  • Budget management
  • Military service should be completed


The position will manage the server and network environment based on Wmware and Microsoft technologies, as well as applications and web platform in coordination with Global Network Security team, local developers, local business partners and 3rd party dealers. The position will also be responsible for IT procurement, documentation management and first level support for Azure cloud.

  • Administering the Windows & Wmware based server environment,
  • Maintaining backup operations 
  • Managing IP PBX system
  • Managing local and Azure based Active Directory environment provided by Edenred Group global policies
  • Monitoring LAN and WAN connections 
  • Managing IPSEC connections in coordination with Network Security Team and business partners
  • Managing central antivirus application
  • Maintaining server updates and patches
  • Providing support to developers for IIS management, deployment and publishings of web applications and services, windows services
  • IT Procurement management
  • Familiar with Jira Service Desk 
  • Years of Experience: 5 – 10 years of experience
  • Level of education: Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
  • Company Industry: Informatics, Service
  • Job Type : Permanent / Full-time
  • Position Level: Manager candidate
  • Number of vacancies: 1
  • Job Location: İstanbul(Avr.)